MBC Managed IT Services Brings Next-Generation Office 365 to the SMB Market In Toronto

MBC Managed IT Services, today announced that it is a Value-Added-Reseller (VAR) of the next-generation Office 365 service, Microsoft Corp.’s most complete Office cloud service to date, for small and midsize businesses. MBC will provide Project Services to deploy Office 365 and provide ongoing support for Managed IT Services clients.
“We are seeing tremendous interest in technologies such as Office 365, especially theExchange Online portion,” said Michael Benadiba, President & CTO of MBC, “In many cases small and midsize companies in Toronto have realized that cloud services can help them grow and be more competitive while reducing IT complexity” Benadiba continued. “Microsoft has a proven track record of helping partners build their businesses and strengthen relationships with customers,” said Kirk Gregersen, general manager, Microsoft Office Division. “Through the new Office 365 Open licensing model, partners will be able to offer the always-up-to-date Office applications customers know and love through trusted, industry-leading Office 365 cloud services.”


Office 365 Is for Businesses of All Sizes:
Small and midsize businesses will be able to work from anywhere and boost productivity by accessing the full-featured, rich Office applications they are familiar with, on up to five devices, and delivered as an always up-to-date cloud service. In addition, the new Office unlocks new scenarios from meetings to digital note taking and reading. More information can be found at http://www.office365.com.
About MBC:
For over a decade, the team at MBC Managed IT Services (MBC) has provided "Office Centric"IT Services for small and medium sized businesses in the Greater Toronto Area (GTA) and across Canada. Our Clients are very unique, operating in different verticals and range up to 125+ employees. However, what they share among them is a need for a trusted, responsive IT partner so they don't need to run their own IT departments. Our Clients also see significant value in "the people behind the technology" since being serviced by friendly, responsive service personnel is critical to building trust and maintaining employee satisfaction.

MBC Managed IT Services: Windows 8 Upgrade Strategy


With the release of Windows 8 by Microsoft there have been a number of questions around what the right strategy should be for businesses to implement the new operating system.  In this post we would like to share our thoughts on the release of Windows 8 and and a potential upgrade strategy for your business.  

The major reason for the radical change in the new Windows 8 interface is Microsoft’s plan to begin taking back market share in the tablet and mobile phone space.  Windows 8 phones, tablets, laptops, and PC’s will have the same “Metro” style interface and a very similar experience across all devices.  It is a bold move by Microsoft but one with potentially great rewards to end users if it works.  


The interface change is likely the most ambitious in Microsofts history.  Many indications are that early users of Windows 8 like the experience but there are mixed reviews.  As a Microsoft Partner and Toronto Managed IT Service provider we have done testing and we expect that initially the interface will be a radical change for most people with a fairly steep learning curve.  We suggest it would be wise to hold off on starting the transition of your business to Windows 8 right away until the major kinks are ironed out..   

Dell has confirmed Windows 7 will continue to be available as outlined in a recent Computerworld article:

“Dell has indicated that they will still provide availability for Windows 7 as long as they are able.  The Windows 7 OS, which reached PCs in October of 2009, will be offered as an option to commercial and gaming customers, said Alison Gardner, director at Dell. The company will offer Windows 7 as long as it is allowed to, Gardner said.
"We're still moving our business customers from [Windows] XP to Windows 7, Gardner said.
The company is continuing to recommend that customers migrate to Windows 7 and that those who need touch capabilities on PCs adopt Windows 8, Gardner said.
"The OS migration for a large company is no small feat. We make it easier but it takes some planning and work," Gardner said.” View the Computerworld Article
If you are looking to purchase new PC’s or laptops for your business and are uncomfortable being an early adopter of Windows 8, you may want to consider the following strategy:

You can go ahead and purchase Windows 7 with the familiar classic Windows interface as well as software assurance.  Software Assurance will provide complete upgrade rights for Windows 8 when you are ready.  By purchasing Software Assurance you will have time to wait for Microsoft to work out any issues with the initial release of Windows 8 as well as provide the time to get more familiarized with the new interface on home PC’s and tablets.  When you would like to transition to Windows 8, instead of going through a major budgeting process to figure out the costs to purchase the operating system outright, you simply begin testing and then move into production.  Software Assurance costs about 25% of the license price for each year of coverage and you get access to E-Learning training for end users to reduce the learning curve.  

If you have any questions on Windows 8 or tech questions relating to IT Outsourcing Services in Toronto please call us at 905-307-4357 or email solutions@mbccs.com

Astro Marketing Selects MBC for Managed IT Services and Cisco VoIP Implementation

MBC, Toronto’s Premiere Managed IT Services Firm, and Astro Marketing announced today that they have completed the implementation for Astro’s new Cisco Unified Communications (UC) 560 VoIP phone system as well as completed the on-boarding process for their comprehensive Managed IT Services agreement.

Astro Wear Ltd. and K-Promotions Ltd. recently merged to form Astro Marketing and required an Enterprise-wide phone system to meet the needs of the new company. They also required a comprehensive IT Service Model that would match their growth. After a comprehensive evaluation process they selected MBC Managed IT Services to deliver on both objectives.

“MBC’s expertise with VoIP technology was a major factor in our decision” said Reeven Garber, CEO Astro Marketing. “They were able to customize a scalable solution that met our needs from a functionality perspective better than the other Toronto VoIP Solution Providers we worked with” Garber continued. “We are also very excited about working with their team as they will be providing comprehensive Managed IT Services for our office. We are extremely confident with MBC as an IT partner now and moving forward”. 

Michael Benadiba, CEO of MBC, stated “MBC is very is excited to grow our partnership with Astro Marketing. When providing IT Outsourcing in Toronto it is important we can provide complete solutions which include VoIP implementation as well as comprehensive day-day IT Services”. Benadiba went further “Our clients have realized tremendous ROI and productivity gains when switching from legacy phone systems to Cisco’s leading edge VoIP solutions. These savings and productivity gains ultimately impact our clients bottom line.”

About MBC
Since 2003, the team at MBC Managed IT Services (MBC) has provided "Office Centric" IT Services for small and medium businesses in the Greater Toronto Area (GTA) and across Canada. Our Clients are very unique, operating in different verticals and range up to 125+ employees. However, what they share among them is a need for a trusted, responsive IT partner so they don't need to run their own IT departments. Our Clients also see significant value in "the people behind the technology" since being serviced by friendly, responsive service personnel is critical to building trust and maintaining employee satisfaction. MBC is a Dell Preferred Partner, Cisco Certified Select Partner, and Microsoft Silver Partner.


About Astro Marketing
Astro Marketing is a promotional marketing agency who provides innovative and appealing imprintable products to be used by their clients to promote marketing efforts and brand recognition in various campaigns and events. Astro Marketing prides itself on its ability to offer its clients over 750,000 imprintable product choices with more products added every season. We attend tradeshows, seminars and host weekly in-house supplier meetings to gain industry leading product knowledge and ideas so we are able to provide our clients with the best expertise anyone can offer. Lastly, we have first-rate worldwide sourcing capabilities to find those innovative, unique product ideas or to create any custom product from scratch to fit any brand recognition event or campaign.

MBC Acheives Select Certification From Cisco Canada

MBC Managed IT Services announced today it has achieved Select Certification from Cisco. The Select Certification recognizes Cisco® resale channel partners that focus on meeting the technology and services needs of small businesses.
“MBC’s recognition as a Certified Select Partner reinforces our strong commitment to architecting and implementing best-in-class technologies for our customer base” said Michael Benadiba, President & CTO of MBC. “We are excited to be recognized in this fashion and look forward to continue to grow our partnership with Cisco.” Michael Benadiba continued "As a Managed IT Services Provider in Toronto, we need to provide our clients with complete solutions. This certification recognizes our expertise in deploying leading edge VoIP, data, and wireless solutions for Toronto businesses."
“The Cisco Select Certification was created in response to customer demand for channel partners capable of designing and implementing Cisco solutions purpose-built for small businesses," said Andrew Sage, vice president of Worldwide Small Business Sales at Cisco. “With the Select Certification, MBC has made an investment in obtaining the training, skills and knowledge necessary to play a pivotal role in meeting this growing demand.”
To earn Select Certification, MBC fulfilled the training and exam requirements for the Cisco Small Business Specialization. MBC also met the personnel, training and postsales support requirements set forth by Cisco.
The Cisco Resale Channel Program provides a framework for channel partners to build the sales, technical and Cisco Lifecycle Services skills required to deliver Cisco solutions to end customers. Through the program's specializations and certifications, Cisco recognizes a channel partner's expertise in deploying solutions based on Cisco advanced technologies and services. Using a third-party audit process, the program validates channel partner qualifications such as technology skills, business best practices, customer satisfaction, and presales and postsales support capabilities -- critical factors for customers choosing a trusted channel partner.
About MBC
Since 2003, the team at MBC Managed IT Services (MBC) has provided "Office Centric" IT Services for small and medium businesses in the Greater Toronto Area (GTA) and across Canada. Our Clients are very unique, operating in different verticals and range in size up to 125+ employees. However, what they share among them is a need for a trusted, responsive IT partner so they don't need to run their own IT departments. Our Clients also see significant value in "the people behind the technology" since being serviced by friendly, responsive service personnel is critical to building trust and maintaining employee satisfaction. MBC is a Dell Preferred Partner, Microsoft Silver Server Plaform Partner, and Cisco Certified Select Partner in Toronto

MBC Managed IT Services Achieves a Microsoft Silver Server Platform Competency

As a Microsoft Partner for almost 10 years, MBC Managed IT Services today announced it has achieved & maintained a Silver Server Platform competency, demonstrating its ability to meet Microsoft Corp. customers’ evolving needs in today’s dynamic business environment. To earn a Microsoft silver competency, partners must successfully demonstrate expertise through rigorous exams, culminating in Microsoft certifications. And to ensure the highest quality of services, Microsoft requires customer references for successful implementation and customer satisfaction.

“This Microsoft Silver Server Platform competency showcases our expertise in today’s technology market and demonstrates our knowledge of Microsoft and its products,” said Michael Benadiba, President & CTO, MBC. “As a Microsoft Partner in Toronto, our plan is to accelerate our customers’ success by serving as technology advisors for their business demands.”

“By achieving a silver competency, organizations have proven their expertise in specific technology areas, placing them among the top 5 percent of Microsoft partners worldwide,” said Jon Roskill, corporate vice president, Worldwide Partner Group at Microsoft Corp. “When customers look for an IT company in Toronto to meet their business challenges, choosing a company that has attained Microsoft competencies is a smart move. These are highly qualified professionals with access to Microsoft technical support and product teams.”

The Microsoft Partner Network helps partners strengthen their capabilities to showcase leadership in the marketplace on the latest technology, to better serve customers and, with 640,000 Microsoft partners in their ecosystem, to easily connect with one of the most active, diverse networks in the world.

About MBC Managed IT Services
Since 2003, the team at MBC has provided "Office Centric" IT Services for small and medium businesses in the Greater Toronto Area (GTA) and across Canada. Our Clients are very unique, operating in different verticals and range in size up to 125+ employees. However, what they share among them is a need for a trusted, responsive IT partner so they don't need to worry about running their own IT departments. Our Clients also see significant value in "the people behind the technology" since being serviced by friendly, responsive service personnel is critical to building trust and maintaining employee satisfaction.

MBC Computer Solutions Ltd. Awarded MSP Elite Partner Status by N-able Technologies

MBC Computer Solutions (MBC), announced today it was named an MSP Elite Partner by N-able Technologies®, the global leader in remote monitoring and management (RMM) automation software for managed service providers (MSPs) and IT departments. N-able’s MSP Elite Partners represent the company’s top-performing partners worldwide and many are also recognized as the IT industry’s fastest growing and most successful MSPs.

MBC was named an MSP Elite Partner as a result of its overall performance and leadership as an N-able partner, as well as its proven expertise in delivering 100 percent IT coverage to customers through managed IT services. Only a select group of N-able partners have been appointed to this influential group. 


“The MBC Computer Solutions team has distinguished itself within our global MSP community through its commitment to thought leadership and innovation, and we’re pleased to welcome them into our prestigious Elite Partner program,” says N-able CEO Gavin Garbutt. “Our Elite Partners are not only well-versed on the N-able N-central RMM platform and dedicated to delivering a valuable return on investment to their customers, but they also truly set new standards of excellence for the industry overall. We congratulate them on their continued success.”


N-able’s MSP Elite Partners are evaluated on a variety of criteria including their overall business and technical expertise, as well as their working relationship with N-able. In addition, these partners serve as services advocates within the IT industry and continue to post strong year-over-year growth and increases in profitability. 


“This recognition as an Elite Partner reflects our focus and commitment to our clients, and our goal of providing the highest level of support to our Toronto Managed IT Service clients" said Michael Benadiba, President & CTO of MBC Computer Solutions. "We are proud to be a part of the Elite Partner program and look forward to continue to leverage N-able technologies in areas such as Network Management and Managed Backup to further our clients success.”


About MBC Computer Solutions Ltd. 

Since 2003, the team at MBC Computer Solutions Ltd. (MBC) has provided "Office Centric" IT Services for small and medium businesses in the Greater Toronto Area (GTA) and across Canada. Our Clients are very unique, operating in different verticals and range in size from 25 to 125+ employees. However, what they share among them is a need for a trusted, responsive IT partner so they don't need to run their own IT departments. Our Clients also see significant value in "the people behind the technology" since being serviced by friendly, responsive service personnel is critical to building trust and maintaining employee satisfaction.

About N-able Technologies

N-able Technologies is the global leader in remote monitoring and management automation solutions for managed service providers (MSPs) and IT departments. N-able’s award-winning N-central® software and complementary toolsets are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure. N-central features an industry-first freemium model that drives down the cost of remote management and accelerates the mass adoption of managed services. With offices in North America, the U.K., the Netherlands and Australia, N-able is 100% channel-friendly and maintains strategic partnerships with Microsoft, Intel, IBM, CA, Cisco and APC, among others.

Timecheckplus.com Selects Toronto Based MBC for Managed IT Service Delivery

MBC Computer Solutions (MBC), Toronto’s Premiere Managed IT Services Firm and Timecheckplus.com’s parent company Far East Watchcases Ltd. (FEW Ltd) announced today that it is entering into a comprehensive Managed IT Service agreement to support its Richmond Hill main office and North America wide network of watch & jewelry repair locations.
Following an extensive evaluation process , Timecheckplus.com selected MBC to architect and manage a virtualization solution to support its main office and network of locations. MBC was selected due to their expertise in virtualization, expert service desk, and their backup and disaster recovery solutions.


“We are very excited to begin this partnership with MBC” said Sam Talsania, CEO of FEW Ltd. “We feel MBC was the right choice for us to continue to improve our technology infrastructure which will help our employees be more productive and ultimately continue to provide outstanding service to our customer base” Talsania continued.
“MBC is extremely pleased to enter into this agreement with Timecheckplus.com” Said Michael Benadiba, CEO of MBC Computer Solutions. “Working with organizations that have strong commitments to leveraging the value of leading edge technology solutions is our goal and we are excited to begin this North America wide deployment.”

About MBC Computer Solutions Ltd.
Since 2003, the team at MBC Computer Solutions Ltd. (MBC) has provided IT Consulting in Toronto and other Managed IT Services for small and medium businesses in the Greater Toronto Area (GTA) and across Canada. Our Clients are very unique, operating in different verticals and range in size from 25 to 125+ employees. However, what they share among them is a need for a trusted, responsive IT partner so they don't need to run their own IT departments. Our Clients also see significant value in "the people behind the technology" since being serviced by friendly, responsive service personnel is critical to building trust and maintaining employee satisfaction.

About Timecheckplus.com (FEW Ltd.)
Since its inception in 1977, Timecheckplus.com's parent company (FEW Ltd) is proud to provide professional watch & jewellery repair services to its clients through major retail store chains in both Canada and the U.S.A. Over the last 35 years Timecheckplus.com (thru its parent company FEW Ltd) has expanded its watch and jewellery repair store network to over 70 locations (and growing!) throughout Ontario, Quebec, Nova Scotia, Newfoundland and Manitoba as well as various US states including Massachusetts, Virginia, Maryland and California.